Privacy policy

Industrieweg 24 C 5262 GJ Vught The Netherlands
Chamber of Commerce: 80726844
VAT number: NL861776239B01

Privacy-sensitive data or personal data is processed via our webshop. Coolmix considers careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us. In our processing we adhere to the requirements of privacy legislation. This means, among other things, that we:

clearly specify our purposes before we process personal data, via this privacy statement; limit our collection of personal data to only the personal data necessary for legitimate purposes; first ask for explicit permission to process your personal data in cases where your permission is required; take appropriate security measures to protect your personal data and also demand the same from parties that process personal data on our behalf; respect your right to provide, correct or delete your personal data at your request. Coolmix is ​​responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose at the web shop We recommend that you read it carefully. If you have any questions or want to know exactly what we keep track of you, please contact Coolmix.

Handling order

When you place an order with us, we use your personal data to process it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your email address, telephone number, billing address, name and payment details. We do this based on your permission. We keep this information until your order has been completed. We keep certain customer data longer in connection with the legal tax retention obligation.

Your account

You must first register with certain parts of our webshop. You must then provide information about yourself and choose a username. With that we create an account, to which you can log in with that username and a password of your choice. For this we use your payment details, e-mail address, name and address details, billing address, telephone number, gender and date of birth. We do this based on your permission. We keep this information until you close the account.

We keep this information so that you do not have to fill it in again and again and so that we can contact you in the context of the execution of the agreement. You can adjust information through your account whenever you want.

Statistics and profiling

We keep statistics about the use of our webshop With these statistics we improve our webshop in order to show, for example, only relevant information. We can combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us.

For this we use your email address. We do this based on your permission. We keep this information for one year.


We would like to send you advertising about offers and new products or services. We do this by e-mail and via social media. You can object to this advertisement at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can also report this via your account.

Provision to other companies or institutions

With the exception of the partners mentioned above, we do not give your personal data to other companies or institutions under any circumstances, except if we are legally obliged to do so ( for example if the police demand this in case of suspected crime ). Social media buttons are included in our webshop. The administrators of these services collect your personal data with this.


Our webshop uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in all the time. But we can also see that you are visiting us again. When you first visit our webshop, we show a message with an explanation of cookies. We will ask for your agreement to use these cookies.

You can disable the placing of cookies via your browser, but some things from our webshop will no longer work properly. We have made agreements with other companies that place cookies about the use of the cookies. However, we do not have full control over what they do with the cookies themselves. So also read their privacy statements. ( Note: these can change regularly )


Security of personal data is very important to us. We ensure that your data is well secured with us. We always adjust security and pay close attention to what can go wrong.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended to consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

View, change and delete your data

If you have any questions or want to know which personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • Get an explanation about what personal data we have and what we do with it
  • Access to the precise personal data we have
  • Having errors corrected
  • Having outdated personal data removed
  • Revocation of consent
  • Object to a particular use
Please note that you always clearly state who you are so that we are sure that we do not modify or delete data from the wrong person.

Submit complaint

If you feel that we are not helping you properly, you have the right to file a complaint with the supervisor. This is called the Dutch Data Protection Authority.

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